Thank you for choosing Label by Sugandha Khurana. We’re committed to providing a seamless and reliable delivery experience. Please review the policy details below to understand how we handle shipping and logistics.

Accurate Shipping Information

To ensure successful delivery, it is important that you provide the correct shipping address at checkout.

  • If the address provided is incorrect or incomplete, and delivery fails as a result, the order will be considered fulfilled and will not be eligible for a refund.

  • We do offer one additional delivery attempt after receiving updated address information.

  • The cost of re-shipping will be borne by the customer.

Delivery Timeline

Our estimated delivery timeline for orders within India is:
🕒 15 to 20 business days from the date of order confirmation.

Please note that timelines may vary based on your location and external logistical factors. We appreciate your patience.

Order Tracking & Notifications

Once your order has been dispatched, you will receive:

  • An email with your estimated delivery date

  • A tracking number or consignment ID to monitor the shipment

We aim to keep you informed throughout the delivery process.

Shipping Charges

Shipping costs are calculated during checkout and are based on your delivery address. These charges will be visible to you before you complete your purchase.

Delays & Notifications

In case of any shipping or logistical delays, we will notify you as early as possible. You will receive:

  • Updated timelines for dispatch or delivery

  • Additional information or assistance, if needed

We strive to be transparent and keep you informed at every stage.

Customer Support

For any questions or concerns related to delivery, feel free to contact us:

📧 sugandha.vkhurana@gmail.com
🕙 Monday to Friday, 10 AM – 6 PM