What Information Do We Collect?
We collect personal information when you engage with our website—whether by placing an order, subscribing to our newsletter, registering an account, or completing a form. Depending on the interaction, we may request your name, email address, mailing address, phone number, and payment details.
How We Use Your Information
The information we collect may be used in the following ways:
To process and fulfill your orders
To provide updates regarding your purchases
To send occasional communications about product updates, promotions, or events related to Label by Sugandha Khurana (only if you’ve opted in)
Your data will never be sold or shared for any reason unrelated to delivering your requested products or services. If you choose to complete a purchase through a direct payment gateway, your credit card data is processed securely in compliance with PCI-DSS (Payment Card Industry Data Security Standards). This data is stored only as long as needed for completing the transaction, after which it is permanently deleted.
Email addresses provided during checkout may be used to send you updates about your order and occasional updates from our brand. You can opt out of promotional emails at any time by following the unsubscribe instructions at the bottom of each message.
How We Protect Your Information
We implement a range of industry-standard security measures to safeguard your personal data during transactions and while interacting with our site. While we strive to use secure methods, no internet-based transmission or electronic storage is entirely foolproof.
All payment processors used are compliant with PCI-DSS standards, ensuring your financial data is managed securely.
Cookies and Tracking Technologies
Cookies are small data files stored on your device via your web browser (with your consent). These help us remember your preferences, analyze traffic, and improve user experience. We may use third-party services to better understand user behavior and optimize site functionality.
You can manage your cookie preferences through your browser settings at any time.
Sharing of Information with Third Parties
We do not sell or rent your personally identifiable information. We may share your information with trusted third parties who assist in operating our website, conducting our business, or servicing your order—under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights and safety or those of others.
Non-personal data (such as analytics or aggregated statistics) may be shared with partners for marketing or research purposes.
Third-Party Links
Our website may include links to third-party websites. These sites have independent privacy practices, and we are not responsible for their content or activities. We recommend reviewing the privacy policy of any external site you visit.
Use of Google Analytics
We use Google Analytics to help us understand how users interact with our site and to improve its design and content. This tool collects anonymized data to help us analyze trends, page popularity, and general user behavior.
Security Measures
To help protect your data, we implement SSL (Secure Socket Layer) encryption and store sensitive data using AES-256 encryption. While no system can guarantee 100% security, we comply with PCI-DSS standards and take additional industry-recommended precautions.
Age of Consent
By using our website, you affirm that you are at least the age of majority in your jurisdiction, or that you have given us permission to allow any minor dependents to use the website under your supervision.
Policy Changes
We may update this privacy policy from time to time. Updates will be posted on this page, and significant changes will be communicated to you. Continued use of the website after changes are posted constitutes your acceptance of the updated terms. If our brand is acquired or merged with another entity, your information may be transferred as part of the business assets.
Scope of Policy
This policy applies solely to information collected through our website. By continuing to use the site, you agree to the practices outlined in this policy. Offline interactions or data collected in other ways are not governed by this document.
Contact Us
For questions or concerns regarding this policy, please contact us at:
📧 sugandha.vkhurana@gmail.com
🕙 Monday to Friday, 10 AM – 6 PM
Shipping & Delivery
Our shipping policy, including estimated delivery timelines and logistics partner details, can be found on our website’s shipping page. We aim to ensure timely and safe delivery of all orders.